Hyster enjoys a wonderful relationship with the majority of its clients due its focus on producing total client satisfaction through its world class production. Our goal is to foresee the needs of each and every customer as well as address them with lift trucks which deliver the reliability, the value and the performance that they demand.
At Hyster, we believe in starting with the client. We annually perform focus groups and provide an on-going voice of customer research both on line and in the field. We have over 400 design engineers to translate that input into intelligent designs by implementing our rigorous review gate process. Advanced tools and virtual prototype builds help make sure that the best machine practices come together. Other advanced tools like dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
So as to ensure the lowest cost of ownership and total reliability all of Hyster's machinery are subjected to environmental, virtual and physical tests. Not only do we test against our own standards, but we are also continually testing against the competition's products. Our final tests take place in real-world customer applications in order to make sure that our products have met our strict standards.
Demand-Flow Manufacturing Which is Smart and Lean
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total client satisfaction and flawless quality 100% of the time, all the time.
Total Quality All The Time
Hyster utilizes an integrated MES or Manufacturing Execution System to initiate quality from the beginning. The MES is responsible for managing production flow. The MES coordinates line activities like part sequencing and quality verification. It also utilizes quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in each shift. These audits actually hold every worker responsible for consistent quality, combined with the 5s workplace organization in place to help us achieve it.
Hyster provides a range of excellent features as standard with all our products. By remaining committed to our focus on quality and safety, and by being innovative from start to finish, we deliver several of the best material handling machinery on the market. These are only some of the reasons the corporation has become a leader in the industry.